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PO8

FAQs

CAN I ORDER A GIFT CARD? 
Gift cards are available for online purchase and can be used to towards anything in our online store.

AM I ABLE TO REQUEST A CUSTOM ORDER?
If you spot a treasure you love and it's sold out, email us and we might be able to make one for you.

A custom order generally takes about 4-8 weeks and requires a 50% deposit to commence. Please note prices listed for any item to be pre-ordered or custom made are a guide only and may vary depending on the size and materials used.

HOW DO I KNOW MY RING SIZE?
Now this can be tricky - but we promise to do our best to help you! The best way to know your ring size is to visit us at Pieces of Eight Gallery, 28 Russell Place, Melbourne, where we can size you. Failing that, the next best thing is to request a free ring sizer from us, which we can mail out to you anywhere in the world. Just email us requesting one and include your full name and postal address.

Just as with clothing and shoe sizing, different countries use different units of measurement. In Australia we use the UK letter system. If you know your ring size using the US number system, see below.

Typical sizes for the ring finger or middle finger:

IMPORTANT NOTES ON RING SIZING
Each finger on each hand is different, so be sure to measure the actual finger you need sized. Your ring finger on your right hand may be a different size to the ring finger on your left!

Your fingers will also change size depending on the weather. We recommend being sized on a day when your hands are not too hot or cold – tricky, we know! If your fingers are prone to swelling in hot weather, or the band you're considering is wider and/or thicker than the ring used to size you, we recommend going up half a ring size.

If the ring you’ve purchased is not the correct size we offer the first resize at no cost, if it's within two sizes of the stock piece. If a larger size is required, there will be a small charge due to the extra metal required to resize your ring. We will confirm the charge with the artist and let you know immediately. 

We aim to complete ring resizes in up to three weeks. Please let us know if you need your resized ring urgently and we’ll endeavour to make it happen.

In some situations, some artists may choose to make you a new ring in your required size, instead of resizing. This can take up to four weeks. We will contact you if this is the case.